Customer Service Contact Information
Customer Service Hotline:
0800-255-123
Customer Service Email:
chicony_itd@chicony.com
Service Hours:
Monday to Friday, 9:00 AM – 6:00 PM (Closed on weekends and public holidays)
We will respond to your inquiries as promptly as possible during business hours.
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Customer Service Support
Product Information and Purchase Inquiries
Order Status and Payment Assistance
Shipping and Delivery Inquiries
Returns and Refund Requests
Product Warranty and After-sales Support
Open Box Product Inquiries
Brand Authorization and Product Authenticity Inquiries
Membership and Account Assistance
Website and Technical Support
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After-sales Service
All products sold on Chicony Select are covered by the applicable manufacturer's warranty and after-sales services in accordance with each brand's policy.
If you experience any of the following issues, please contact our Customer Service Team for assistance:
Defective or damaged products
Product malfunctions
Shipping or delivery issues
Missing items or accessories
Warranty and repair service requests
We will gladly assist you with the appropriate solutions and service procedures.
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Returns and Refunds
Consumers are entitled to the rights and protections provided under applicable consumer protection laws and regulations.
For information regarding returns, refunds, or exchanges, please refer to our Return and Refund Policy page or contact our Customer Service Team for assistance.
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Brand Authorization and Product Authenticity
Chicony Select is the official online shopping website operated by Chicony Electronics Co., Ltd. All products sold on this website are legally sourced through authorized supply channels, including brand manufacturers, authorized distributors, official business partners, or other lawful suppliers.
We do not sell counterfeit, unauthorized, or grey market products. All products are provided with applicable warranties, after-sales services, and consumer protection in accordance with each brand's policy.
Should you have any questions regarding product authenticity, brand authorization, or warranty coverage, please feel free to contact us.
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Company Information
Chicony Electronics Co., Ltd.
Unified Business Number (Taiwan):
20954200
Registered Address:
No. 69, Sec. 2, Guangfu Rd., Sanchong Dist., New Taipei City 24158, Taiwan
Customer Service Hotline:
0800-255-123
Customer Service Email:
chicony_itd@chicony.com
Service Hours:
Monday to Friday, 9:00 AM – 6:00 PM (Closed on weekends and public holidays)
All products and services provided on this website are legally operated by Chicony Electronics Co., Ltd. and comply with the applicable laws and regulations of the Republic of China (Taiwan) to ensure consumer rights, information security, and a trustworthy shopping experience.
